Campaiging for change - Social Policy

Our experienced generalist advisers report Social Policy issues which point out unfair or illegal treatment of clients.

A Social Policy issue could be problems with:

• Housing
• Employment
• Benefits
• Bailiffs
• Any other problems that a client can present

The issue/s are reported through a Bureau Evidence Form by our Social Policy Co-ordinator and sent to Citizens Advice.  Citizens Advice collect the evidence and may write a report or lobby Parliament.

Please also see the national site for more ways the bureaux influence change.

Examples of Social Policy Issues

• Discrimination

• Communication with statutory agencies e.g. DWP

• Tax Credits Overpayments Disputes

• Housing