Advice

You can get advice from us in the following ways:-

In person

Crewe	Congleton	Nantwich
Rural Service	Alsager	Middlewich

Telephone Advice - Adviceline

Email Advice - Please read the following statement before emailing us with your enquiry:-

• Please note that we can only give advice by E-mails to UK residents within our catchment area. 

• Please title your message in a clear way.   

• Please do not send any attachments as they may be blocked by our anti-virus software. 

• For initial contact see the paragraph below headed 'Initial Contact'.

• Under the Data Protection Act 1998 we need your consent to store your personal details.  By using the Email Advice Service you agree to the following statement: 

"I give my consent for the CAB Service to keep a confidential record of my personal information" 

Confidentiality 

We will keep all details of your enquiry entirely confidential. However, you should be aware that the Internet is not completely secure and that a record of the messages that you send and receive may be kept on the computer you are using, or on other computers in the network.  We will only respond to the address of the sender.  We will not respond to any other address. 

Initial Contact 

For initial contact and enquiry you should fill in a form which you can access by clicking on the following secure web link : Cheshire East Citizens Advice Bureau Contact Enquiry Form. On completion click on the Submit button at the end of the form, for your message and details to be sent to us.

Response times 

We will always aim to respond to your enquiry within 3 working days. Please bear in mind that during our busy periods we aim to respond within 5 days.

If your enquiry is urgent please consider contacting the bureau either by phone or in person or by going to www.adviceguide.org.uk

Letter

Adviceguide - If you have difficulties accessing our service you may be able to try our national online information service which can help you take the first steps to sorting out your issue. 

Click here

Useful links - This page features links to government, charity and other organisations' websites that may help you solve your problem.

Click here