Accept Cookies?
Provided by OpenGlobal E-commerce

Privacy and cookies

Citizens Advice Service Cheshire East is committed to safeguarding your privacy, while providing a high quality of service. CASCE will treat your personal information confidential and your details will not be given or sold to anyone.

We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.

Cookies

We use cookies* on this website to:

  • track aspects of user visits, including the length of a user's visit, their browser, geographic location and the use of the search facility on this website
  • record a user's video preferences for our YouTube videos viewed on this website.

*cookie - a bit of information kept on a user's computer

Cookie name, purpose and expiry details

Cookie name Purpose Expires
APISID Google cookie typically written to the broswer when accessing Google services. 2 Years
SID Google cookie typically written to the broswer when accessing Google services. 2 Years
HSID Google cookie typically written to the broswer when accessing Google services. 2 Years
__atuvc Addthis.com third party cookie used to access functions like print, email, Facebook, Twitter and others. 2 Years
bt2 Addthis.com third party cookie used to access functions like print, email, Facebook, Twitter and others. 8 months
di Addthis.com third party cookie used to access functions like print, email, Facebook, Twitter and others. 2 Years
dt Addthis.com third party cookie used to access functions like print, email, Facebook, Twitter and others. 1 month
loc Addthis.com third party cookie used to access functions like print, email, Facebook, Twitter and others. 2 Years
uid Addthis.com third party cookie used to access functions like print, email, Facebook, Twitter and others. 2 Years
uit Addthis.com third party cookie used to access functions like print, email, Facebook, Twitter and others. 1 day
NID Google cookie typically written to the broswer when accessing Google services. 6 months
PREF Google cookie typically written to the browser upon the loading of Google Plus One social media buttons. 1 Year
_utma This is one of the main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie distinguishes between users and sessions. It is used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. 1 year
_utmz This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. 6 months
guest_id Used to identify you to Twitter, if you do not have a Twitter account or never accessed the Twitter.com website directly then Twitter will assign you a unique code to track your visit to the Twitter feed. Twitter has the ability to track surfing habits (on Tweet button enabled websites) of users that have no Twitter account and have never visited a Twitter website before. When using same browser to create an account at Twitter afterward this collected data of the past can theoretically be linked to the freshly created profile. 1 year
pid Used by Twitter to save a unique anonymous id for each website visitor. 6 months

How you can manage and delete cookies

If you don't want to receive cookies, you can change settings in your web browser so that your browser tells you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies, the Help function within your browser should tell you how. Alternatively, these sites can provide more information on how to do this:

Your personal information

When you provide CASCE with personal information, for example, when using the email advice form, we take steps to ensure that your information is treated securely. For full details of how we handle your personal information:

CASCE makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice Service Cheshire East cannot ensure or guarantee the security of information when it is being transmitted.

Note: This privacy policy only covers this website www.cecab.org.uk and www.cecab-north.org.uk and all pages within it; other websites linked from this website are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.

Telephone advice
03444 111 444
Email advice
Email us
Opening times
Opening times
Campaigning for change
Campaigning for change